Just called up for help with my treadmill that I didn't even buy from here. Alex gave me 10mins of his time laying out an action plan for me to get back up and running without having to buy anything from him. This sort of genuine care for other people even if they aren't his customers is a rare quality.
Richard was very helpful and friendly. I had a small issue once my stationary bike was assembled and dealt with Alex the following day. Within 90 minutes I had a new, assembled bike delivered and the original returned. The delivery guys were similarly awesome! Very happy withe the bike and the price. Highly recommended!
Great customer service and product knowledge. Richard talked us through the options for treadmills, we purchased one that day and it was delivered the next day. Highly recommended if you're looking for fitness equipment.
The store has an extensive range of items on display. Alex provided a honest overview of the equipment we were interested in and was very efficient. Thank you!
I have been using Just Fitness' gym equipment for a long time. I bought my treadmills and spin bike for my gym room. I'm very satisfied with their products. Alex, Richard and their team were amazing. They are offering the best customer services all the time.
Great customer service, product knowledge and weekend opening hours made the experience of purchasing our new treadmill a positive customer experience. Just fitness has a great range of products as well. I highly recommend them.
Needed some Fitness Equipment as advised by my doctor and the service and advice I received from Richard Walter and the Service from Alex at Just Fitness Thomastown was simply amazing and great value. Thank you so much Team Just Fitness 👍
Thanks to Alex and the team at Just Fitness for the outstanding and rapid service - our new clinic exercise bike was delivered less than 24 hours after purchase - and fully assembled! Many thanks for the great service over the years Alex - we look forward to continuing to source you for our physio clinic exercise equipment. Regards, Luke
Purchased a home gym here recently. Staff were fantastic, identified my needs and didn't try to upsell, used simple language and nailed the right thing for me. Competitive pricing. The assembly service worked a treat too.
Amazing service from Just Fitness. Purchased a treadmill, the team including Tanya and Alex we're absolutely professional, and went above and beyond in handling all our enquiries ensuring we made the right choice and were happy with our purchase. Would highly reccomend purchasing from Just Fitness!
Recently purchased the G5000 after looking at many benches. Alex was fantastic helping us pick the right bench for our 18 year old son and we have not been disappointed. Got a great deal and prompt deliver. We had a small issue after it was self assembled. Alex and the team were excellent in providing a quick solution. All going well and very happy. Thank you to Richard and Alex for providing a great service.
Very impressed - treadmill T1300 Track is perfect for us and a big shout out to Alex at Thomastown who made the whole process simple. Highly recommended
My son and I attended the store and Alex was very helpful and answered so many of our questions. We ended up purchasing a treadmill and it was delivered promptly and installed by them. Very happy with the results and appreciate the discount we received. Thank you.
I had previously fitted out a home gym with equipment from Just Fitness when they were in Heidelberg and received great service then so did not hesitate to return to them when I needed a new treadmill. Alex gave me a great deal and their delivery / installation service was again fantastic. Thanks guys
Richard and his team were amazing! They gave us a great deal on a set of gym/exercise machines and were prompt and informative. Also, when there was a small issue on one of the machines after it was assembled, they came back straight away to sort it out - thanks again, guys, for all of your wonderful help!
We were after an exercise bike. Alex was very helpful and recommended a fantastic product. There was a problem with it, we went back and after only one day we got a new bike, which works perfectly. Very happy with the product and the service. Thank you Alex and the team.
Excellent customer service. Mandy is a star. Alex who came to replace my bike, was so helpful and polite. The whole team goes out of the way to help customers. Will definitely recommend this place for your bikes or other exercise equipment.
AWESOME Just FITNESS Epping. Big Thank You!!! Again Mandy assisted my purchase. An air exercise bike. Great value. All assembled and delivered. Excellent products. Thank you Mandy!!! See Mandy. She always made sure the machine I was buying fitted my purpose and desired results. Pam. An extremely satisfied returning customer.
Mandy was great - Very knowledgeable, not pushy and helped us find the right gear for us. Very happy with the exercise bike purchased, only bought yesterday and already done a session on it. Looking forward to the delivery of the treadmill.
Bought a lot of equipment from Just Fitness in Epping, great customer service and regular servicing hasn't been an issue, honest and straightforward. I have used my equipment extensively and when it's time to replace anything, these are my go to!
can't fault just fitness epping went in here on sunday the 4th and dealt with richard regarding the recumbent bike on sale very polite great service not trying to upsell was interested in our needs and fitness level definitely 5 star review for just fitness epping will be back again more times im sure
I called the store for advice on a treadmill. I spoke to Mandy and she was so professional and informative. She took her time and listened to my needs and came up with a model I am very interested in. I now plan to pop into the store. Her advice was very genuine. Thankyou
I brought Treadmill from Just Fitness Epping, the equipment has some issue but the staffs attended the issue very quick and replaced the machine, the new unit is working very well. very happy with the service and product.
The customer service was very friendly & helpful. Quick, sufficient & friendly service. My wife & I received a discount on our qym equipment & treadmill. Come in & have a browse, you won't be disappointed 👍
Mandy was super helpful Gowing through all the bikes and describing different features. Insisted I try them to see which was most comfortable. Even helped me put the carton into the back of my car! Will definitely come back for more home fitness requirements!!!! 10/10 for service.
I’ve dealt with a few of the locations of Just Fitness but the Epping location is by far my fave. Mandy and the team do their best to make sure you’re happy. They always go above and beyond . Def recommend to purchase with them.
Just Fitness is the place to go to get all your equipment. I have bought several pieces of equipment from them and at all times they have given 5 star service.
As a first time customer of Just Fitness. I was treated well and even got a big bargain that was not even on sale. If ever I need to buy training equipment Just Fitness will would be my first stop.
Thank you Mandy for your awesome and amazing service. Its always been a pleasure dealing with you. Ive had my treadmill for quite some time now and have been happy with the excellent service I have received from Mandy. Any issues or queries, Mandy was always there to resolve it. Highly recommend Just Fitness for there awesome and efficient service and of course for their treadmills and anything else too! 😊
Thank you Mandy and Alex. You were both amazing I would tell everyone I know to go to you guys first. Super helpful and treadmill is great! Mum is so happy. Thanks to delivery boys as well.
Just Fitness provided an excellent service for our treadmill - they followed up my online enquiry promptly and arranged for the service call immediately - three days later and all fixed - service technician was friendly and knowledgeable - highly recommend, much appreciated
Great Shop and fantastic staff (Mandy and her team) with outstanding customer service!!! I have bought a exercise bike and a rowing machine from this store and they are very helpful and provide excellent customer service. They are so patient and take the time to really help you. They also provide a great service department should you need it.. I would definitely recommend this store to anyone who needs fitness equipment. :)
We recently bought our second treadmill from Just Fitness as they provide a great service - Nick delivered our new treadmill on time and took the time to go through the operation manual with me. Would definitely recommend their services and quality product. Good ,friendly, knowledgeable service!